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| When can I Check-in? | The regular Check-in time is 15:00. If you are arriving earlier, you are welcome to leave your luggage with us. If you will be arriving after 18:00, please let us know and we will hold the room for you. |
| When is Check-out? | Check-out is at 12:00. You are welcome to leave your luggage with us. |
| Is the reception always open? | Yes, reception is staffed 24 hours a day. |
| Does breakfast cost extra? | We serve a continental buffet breakfast from 07:00-12:00 which is included in the room tariff. |
| How can I pay? | With cash or one of these cards: Girocard, Maestro, Visa, Mastercard or JCB. All taxes are included in the price. |
| How can I access the internet? | You can access the internet (free of charge) using either the WiFi network (available in all areas of the hotel) or the terminal in the reception area. |
| Where can I park my car? | We do not have any parking spaces. There is a charge for parking on the street (Mon. - Sat. / 09:00-24:00). www.parkopedia.de An EV charging station can be found on the street directly in front of the hotel. |
| Do the rooms have minibars? | No, but drinks are always available at the bar in the reception area. |
| Do you have barrier-free rooms? | Yes, some. Please ask us. |
| May I bring my dog with me? | Yes, and for free. Please let us know in advance. |
| Do you have a cot for my baby? | Yes. Please ask us. |
| Do I need to bring anything with me? | Not really. Sheets and towels are provided. There is soap and shampoo in the bathrooms. If the hairdryer is missing, you can get one at reception. |
